Frequently Asked Questions

• Can I receive a commission by signing up other dealers?
• Am I paid for all subscription renewals and upgrades?
• Is there a cookie period if the customer does not order immediately?
• What if a customer orders one product from me and then buys a second product from you based on your promotion to my customer?

Can I receive a commission by signing up other dealers?

You will receive 10% commission on any order processed by your subdealer. The opportunity to sign up your own subdealers is given to high volume resellers only. Please contact us to discuss this opportunity once you have at least 500 active users.

Am I paid for all subscription renewals and upgrades?

YES, you will receive a commission on all subscription renewals placed through you or your website.

Is there a cookie period if the customer does not order immediately?

The cookie period is 12 months. If a potential customer orders within 12 months, you will be credited for the sale.

What if a customer orders one product from me and then buys a second product from you based on your promotion to my customer?

We reserve the right to promote other services to all the customers, including those who originally purchased a product through a reseller. If the client will purchase within 12 months, your cookie should be still activated and you should receive the commission. In case your cookie has expired, but if we can identify that orders come from you, we will assign the sales to your dealer account. We also encourage you to upsell the other services to your clients. As for any other type of promotion, you will be informed in advance so you can run the promotion to your own client base.